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Check we can answer your query

If you want to find out if we are the right agency to help you with your query, check our list of common questions.

Common transport queries

Find out what other New Zealand Transport agencies are responsible for.

Our government transport partners

Email us

Email us if you have a general enquiry or want more information about the Ministry of Transport.


We aim to respond within 10 working days, but if your query is more complex it may take longer. If this is the case we will contact you to let you know when you can expect a reply.

Phone us

Phone: +64 4 439 9000

Fax us 

Fax: +64 4 974 4861

Getting help with phone calls

If you are Deaf, hearing impaired, Deafblind or speech impaired then the New Zealand Relay Service can support you to contact us.

New Zealand Relay Service