Contact us | Ministry of Transport

Check we can answer your query

If you want to find out if we are the right agency to help you with your query, check our list of common questions.

Find out what other New Zealand Transport agencies are responsible for.

Email us

Email us if you have a general enquiry or want more information about the Ministry of Transport.

We aim to respond within 10 working days, but if your query is more complex it may take longer. If this is the case we will contact you to let you know when you can expect a reply.

Phone us

Phone: +64 4 439 9000

Fax us

Fax: +64 4 974 4861

Getting help with phone calls

If you are Deaf, hearing impaired, Deafblind or speech impaired then the New Zealand Relay Service can support you to contact us.

New Zealand Relay Service

We publish statistics for:

road deaths and crashes
transport
monitoring indicators
travel and road safety surveys, and
the vehicle fleet.

Stats and insights

Document library

We do not publish air transport statistics. You can find a variety of transport-related statistics on the Stats NZ website, for example how many people leave New Zealand to live in another country.

Stats NZ

We want to keep improving our transport system — and your feedback helps us do that. Your complaint or issue will be treated in confidence.

would like to submit feedback about our work
have an issue with transport regulatory system
have raised an issue or concern with one of our government transport partners and you do not think your complaint has been adequately resolved.

Our government transport partners

Email: issues@transport.govt.nz

Write to:

Ministry of Transport
PO Box 3175
Wellington 6140

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